KommoGEN

Service

Kommo Technical Support

Kommo support from practitioners: real experts with hands-on experience, no canned responses, and deep immersion in your specific task. Working hours: Mon–Fri, 09:00–18:00. The START plan ($50/mo) is for small teams and one-off tasks: basic Kommo consultations, answers to configuration questions, and help with errors and failures (Telegram, WhatsApp, Email, built-in chat). The PRO plan ($100/mo) is for active work and regular changes: everything in START plus phone consultations, Zoom/online meetings, and help with automation and process logic. The MAX plan ($200/mo) is for companies where Kommo is a mission-critical business tool: everything in PRO plus priority support, minor improvements and fixes, ongoing project assistance, dedicated communication channels, and real specialists — no bots, no ticket queues. Important: when you renew your Kommo license through KommoGEN, part of the support, audit, and basic configuration may be provided free of charge — subject to individual arrangements.

$50 / $100 / $200 per month

START — $50/mo; PRO — $100/mo; MAX — $200/mo. When you renew your Kommo license through KommoGEN, part of the support, audit, and basic configuration may be free — subject to individual arrangements

Kommo CRM interface — Kommo Technical Support

Challenges

What we solve

  • Errors and failures in CRM operation
  • Configuration and automation questions no one on the team can answer
  • Long waits for vendor support responses
  • A need for regular small improvements without a separate project

Plans

Support plans

START

$50/mo

For small teams and focused tasks

  • Basic Kommo consulting
  • Answers on configuration
  • Help with errors and failures
  • Telegram / WhatsApp / Email / built-in Kommo chat
Popular

PRO

$100/mo

For active work and regular changes

  • Everything in START
  • Phone consulting
  • Zoom / online meetings
  • Help with automation and process logic

MAX

$200/mo

For companies where Kommo is a critical tool

  • Everything in PRO
  • Priority support
  • Minor improvements and fixes
  • Ongoing project supervision
  • Dedicated communication channels

Mon–Fri, 09:00–18:00 · real specialists — no bots, no ticket queues

Process

How the work goes

  1. 01

    Choose a plan

    Choose a plan that matches the intensity of your CRM work

  2. 02

    Reach out

    Write to a convenient channel: Telegram, WhatsApp, Email, phone, or the built-in Kommo chat

  3. 03

    Real specialist

    Get an answer from a real specialist — no bots, no ticket queues

Frequently asked questions

CRM support is technical assistance, system maintenance, and optimization services.

Most technical issues can be resolved within hours or a few days depending on complexity.

CRM support teams can diagnose and fix integration issues quickly.

Yes, many CRM support services include onboarding and training for new team members.

Shall we discuss your task?

We'll review your processes, propose a solution and estimate timelines and budget — free of charge.

Or message us on Telegram