KommoGEN

CASE · Health and wellness resort

Kommo for the Zolotoi Kolos Sanatorium

To bring all of the sanatorium's systems into one program, integrate with Logus HMS, and implement a bonus system for clients.

Health and wellness resortCRMIntegrationAutomation
Cover of the “Kommo for the Zolotoi Kolos Sanatorium” case

The task

To bring all of the sanatorium's systems into one program, integrate with Logus HMS, and implement a bonus system for clients.

The problem

Data and processes were scattered across several systems; a single point of work with guests was needed, including reminders, promotions, and a loyalty program.

What we did

Kommo was integrated with the Logus HMS medical information system. Automatic messages to clients with reminders and promotions were set up using sales bots. The Bonus System widget was customized to the client's requirements. Communication channels were connected: IP telephony, WhatsApp, Telegram, VK, Jivo, and others.

Integrations and technologies

Logus HMSIP telephonyWhatsAppTelegramVKJivo"Bonus System" widget (customized for the client)amoCRMKOMMO Sales bots"Bonus System" widget

Project highlights

  1. 01Integration with Logus HMS (medical information system)
  2. 02Sales bots: automatic reminders and promotions for clients
  3. 03"Bonus System" widget customized to sanatorium requirements
  4. 04Omnichannel: telephony, messengers, VK, Jivo

SERVICES

What the project included

Kommo CRM ImplementationWe implement Kommo around your real business processes — so the system is easy to use and delivers results from day one.Learn more
Development and API IntegrationsCustom development around Kommo: two-way synchronization (1C, ClubIS, Logus HMS), merging multiple PBX systems, document management, and custom widgets.Learn more
Automation and AISales automation in Kommo: sales bots, robots and triggers, automatic stage changes, lead distribution, and auto-generated documents.Learn more

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